Privacy Notice

Privacy Notice

At Lumazilo, we understand that your family’s privacy is as precious as your children’s imagination. We don't just protect their playtime; we protect their data. This Privacy Notice outlines how we handle the information you entrust to us when shopping for premium toys on our platform.

1. Information We Collect (With Purpose)

We only collect information that is essential to delivering a world-class shopping experience:

  • Order Fulfillment: Name, shipping address, and phone number to ensure your premium toys arrive safely.

  • Secure Payments: We use industry-standard encryption. Your full credit card details are processed by secure gateways and are never stored on Lumazilo’s private servers.

  • The "Joy" Context: If you choose to share a child’s birth month or age for personalized gift recommendations, this data is used exclusively to tailor your experience.

2. We Do Not Sell Your Family's Data

In an era of data brokerage, Lumazilo stands firm: We do not sell, rent, or trade your personal information or your children's gift profiles to third-party marketing firms. Your trust is worth more than any data sale.

3. How We Share Data (The Essentials Only)

To get that special gift from our Torrance facility to your doorstep, we share only necessary details with:

  • Logistics Partners: Trusted carriers (UPS, FedEx) who need your address for delivery.

  • Security Partners: Service providers who help us detect and prevent fraudulent transactions to keep our community safe.

4. Children’s Privacy (COPPA Compliance)

As a toy boutique, we are deeply committed to the Children’s Online Privacy Protection Act (COPPA).

  • Our website is designed for use by adults (parents and gift-givers).

  • We do not knowingly collect personal information directly from children under 13. If you believe a child has provided us with data, please contact us immediately, and we will purge that information from our records.

5. Your Rights & Choices

You are the guardian of your data:

  • Transparency: You can request a copy of the data we hold about you at any time.

  • The "Right to be Forgotten": You may request that we delete your account and personal history, provided there are no active orders or legal obligations.

6. Security Measures

Located in Torrance, California, our operations adhere to strict security protocols. We utilize SSL (Secure Socket Layer) technology and regular security audits to ensure that your shopping journey with Lumazilo remains a safe haven.

Contact Our Privacy Officer

If you have concerns about how your data is handled, our dedicated support team is ready to assist: